Questions & Complaint Contact Information

Telephone Numbers

  • General Information: 401-222-6800
  • After Hours Emergencies: 401-222-3070
  • Bay Line - Report Issues Related to Narragansett Bay, Hear Recorded Status Information 222-8888
  • Deaf/Hard of Hearing Relay Service: 711


COMPLAINT TYPE OFFICE TELEPHONE NUMBER
Please note: Complaints are public records and information you forward to the DEM will be available for public review UNLESS you advise us that you wish to remain anonymous, in which case the DEM will not include any of your contact information (including your email address) in the DEM’s complaint database.
Air
Odors, emissions, exterior lead paint removal, burning, fugitive dust
222-1360
(after hours) 222-3070
Animal Health
Farm Animals, Dog Pounds, Boarding Kennels, Pet Shops
222-2781
(after hours) 222-3070
Bike Paths
(Blackstone and East Bay)

Operation and Maintenance
DOT Bike Path Comment Webpage
Law Enforcement
667-6200 or
dem.riparks@dem.ri.gov

(24 hours) 222-3070
Boating
(24 hours) 222-3070
Dam Safety
222-1360
(after hours) 222-3070
Dredging (Providence River)
978-318-8375 or
978-318-8223
Dumping
Improper dumping or disposing of solid waste
222-1360
(after hours) 222-3070
Emergency Response 
Oil spills related to accidents, facility spills, homeowner spills, above ground storage tanks
222-1360
(after hours) 222-3070
Fishing & Shellfishing
Enforcement issues
Program issues

(24 hours) 222-3070
789-7481
789-0281
Hazardous Waste
Improper disposal of any hazardous waste (oil, paint, fluorescent light components), EPA Identification Numbers
222-1360
(after hours) 222-3070
Hunting
Enforcement issues
Program issues

(24 hours) 222-3070
789-3094
Mosquitoes
West Nile Virus, EEE
Al Gettman 789-6280
(after hours) 222-3070
Pesticides
Lawn company or lawn application complaints
222-2781
(after hours) 222-3070
Pet Stores
222-2781
(after hours) 222-3070
Rabies
various
check Rabies Contacts page
State Facilities
Compliance issues associated with state facilities
Department of Administration
222-5093
Tom Wright/Dave Sheldon
State Park Complaints
(Only if Law Enforcement Officers need to respond)
(24 hours) 222-3070
State Park (specific)

Park complaints (general)
 

667-6200 or
dem.riparks@dem.ri.gov
Underground Storage Tanks
also leaking underground storage tanks
222-1360
(after hours) 222-3070
Wastewater (Sewage) Treatment Facilities
Municipal wastewater facilities and collection system bypasses or failures
Water Resources/
Operations & Maintenance
222-6820
(after hours) 222-3070
Water Pollution
Septic systems, surface water and coastal waters
222-1360
(after hours) 222-3070
Web site complaints/issues
Thomas Epstein
Tech. & Customer Assistance
222-4700 ext. 7501
Wetlands
Swamps, marshes, bogs, ponds, rivers, streams, lakes, floodplains, riverbanks and dams
222-1360
(after hours) 222-3070
Wild Animal Complaints
Response needed
Behavior concerns

(24 hours) 222-3070
789-7481
789-0281
Still don't know who to call? Try our ---
222-6800
Have complaints about DEM?