Contact Us

Mailing Address

  • RI DEM
  • 235 Promenade Street
  • Providence, RI 02908

  • Hours

    8:30 a.m. to 4:00 p.m.

    * Boating Registration closes at 3:30 p.m.

Telephone Numbers

  • General Information: 401-222-6800
  • After Hours Emergencies: 401-222-3070
  • Deaf/Hard of Hearing Relay Service: 711

Directions


Questions & Complaint Contact Information

  • General Information: 401-222-6800
  • After Hours Emergencies: 401-222-3070
  • Bay Line - Report Issues Related to Narragansett Bay, Hear Recorded Status Information 222-8888
  • Deaf/Hard of Hearing Relay Service: 711


COMPLAINT TYPE OFFICE TELEPHONE NUMBER
Air
Odors, emissions, exterior lead paint removal, burning, fugitive dust
222-1360
(after hours) 222-3070
Animal Health
Farm Animals, Dog Pounds, Boarding Kennels, Pet Shops
222-2781
(after hours) 222-3070
Bike Paths
(Blackstone and East Bay)

Operation and Maintenance
DOT Bike Path Comment Webpage
Law Enforcement
667-6200 or
dem.riparks@dem.ri.gov

(24 hours) 222-3070
Boating
(24 hours) 222-3070
Dam Safety
222-1360
(after hours) 222-3070
Dredging (Providence River)
978-318-8375 or
978-318-8223
Dumping
Improper dumping or disposing of solid waste
222-1360
(after hours) 222-3070
Emergency Response 
Oil spills related to accidents, facility spills, homeowner spills, above ground storage tanks
222-1360
(after hours) 222-3070
Fishing & Shellfishing
Enforcement issues
Program issues

(24 hours) 222-3070
789-7481
789-0281
Hazardous Waste
Improper disposal of any hazardous waste (oil, paint, fluorescent light components), EPA Identification Numbers
222-1360
(after hours) 222-3070
Hunting
Enforcement issues
Program issues

(24 hours) 222-3070
789-3094
Mosquitoes
West Nile Virus, EEE
Al Gettman 789-6280
(after hours) 222-3070
Pesticides
Lawn company or lawn application complaints
222-2781
(after hours) 222-3070
Pet Stores
222-2781
(after hours) 222-3070
Rabies
various
check Rabies Contacts page
State Facilities
Compliance issues associated with state facilities
Department of Administration
222-5093
Tom Wright/Dave Sheldon
State Park Complaints
(Only if Law Enforcement Officers need to respond)
(24 hours) 222-3070
State Park (specific)

Park complaints (general)
 

667-6200 or
dem.riparks@dem.ri.gov
Underground Storage Tanks
also leaking underground storage tanks
222-1360
(after hours) 222-3070
Wastewater (Sewage) Treatment Facilities
Municipal wastewater facilities and collection system bypasses or failures
Water Resources/
Operations & Maintenance
222-6820
(after hours) 222-3070
Water Pollution
Septic systems, surface water and coastal waters
222-1360
(after hours) 222-3070
Web site complaints/issues
Thomas Epstein
222-4700 ext. 7501
Tech. & Customer Assistance
Emily Lynch
222-4700 ext. 2417
Internet Communications Specialist
Wetlands
Swamps, marshes, bogs, ponds, rivers, streams, lakes, floodplains, riverbanks and dams
222-1360
(after hours) 222-3070
Wild Animal Complaints
Response needed
Behavior concerns

(24 hours) 222-3070
789-7481
789-0281
Still don't know who to call? Try our ---
222-6800
Have complaints about DEM?